Friend cannot create an account - Kingdom of Knuffel

hello! a friend of mine was trying to join the site however she keeps getting the error
"the solution you provided was incorrect"

she put in username, email, password, confirm password and time zone. if someone can help please let me know ty

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Post subject: Re: Friend cannot create an account

Posted: Aug 8th, '23, 13:11

Firn

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I'll forward this to starkad. Do you by any chance happen to know which browser your friend is using? That might help.

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Post subject: Re: Friend cannot create an account

Posted: Aug 8th, '23, 19:55

LunaXO

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Hi Firn! she said she was using chrome. Thank you for helping

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Post subject: Re: Friend cannot create an account

Posted: Aug 10th, '23, 08:19

Ziaheart

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Just to add, I also tried to create a new account as a test and I was also given the "solution you provided was incorrect" message on Chrome, Firefox and Edge. On a second look, I see that the captcha isn't showing up but it's acting as if it exists and we've failed it.

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Post subject: Re: Friend cannot create an account

Posted: Aug 10th, '23, 08:28

OPALNYX

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If you check the list of new members no new members from November 2022 to July 2023, and all new members from July 2023 have no posts or avatars.
When you select the avatar their profile has this in the header.

Spoiler

Maybe this has been an issue for a while and has gone unnoticed?

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Post subject: Re: Friend cannot create an account

Posted: Aug 10th, '23, 11:35

Firn

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OPALNYX wrote: ↑Aug 10th, '23, 08:28 If you check the list of new members no new members from November 2022 to July 2023, and all new members from July 2023 have no posts or avatars.
When you select the avatar their profile has this in the header.

Spoiler
[phpBB Debug] PHP Warning: in file [ROOT]/memberlist.php on line 30: Trying to access array offset on value of type bool
[phpBB Debug] PHP Warning: in file [ROOT]/memberlist.php on line 1146: Trying to access array offset on value of type bool
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4207: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3049)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4207: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3049)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4207: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3049)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4207: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3049)

Maybe this has been an issue for a while and has gone unnoticed?

The ones without avatars are usually bots. I usually delete them once in a while, when I find the time for it, but haven't done it since July, because it has become too much. I can only manually delete them one by one and our anti-bot measures aren't effective anymore and I cannot keep up with deleting these accounts anymore as it would take hours.

We hardly get any new users these days, but not a single one in almost a year seems strange even for KOfK, so I assume there might be something broken.

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Post subject: Re: Friend cannot create an account

Posted: Aug 10th, '23, 11:59

Firn

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Starkad said he couldn't figure out the problem, so he has deactivated the reCaptcha. Please tell your friend to try again and let us know whether she could sign up now.

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Post subject: Re: Friend cannot create an account

Posted: Aug 11th, '23, 03:51

LunaXO

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it worked! she was able to create an account. thank you for looking into it

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Post subject: Re: Friend cannot create an account

Posted: Aug 11th, '23, 08:33

Firn

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I am glad it worked!

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