I remember filling in for front desk at work one day and we got a spam call trying to sell us car insurance.
It was a fairly slow day (ice storm; front desk couldn't get in because of it, but most of the patients couldn't either, so...).
So instead of hanging up, we had this whole conversation about how he was sure he could get me cheaper auto insurance, and I was really curious how he could manage cheaper than free, because I didn't have any, since I didn't have a car to begin with. But go ahead, work your magic, tell me how you can do that...
He was probably not the best at agile thinking, because he kept trying to use a defunct sales script. He was bound and determined to show me how his insurance was cheaper for my car, and what was its make and model? And what was its year? But I don't have a car, so, there's no make or model or year available. Oh, I didn't know it? That's okay, he'd help me look it up. Did I know where my car title was? I don't have a car, so there's no title. Oh, no title, did I buy it from a friend? It was better to contact them and get the title transferred...
He honestly seemed very very confused by the notion that someone might, in fact, NOT have a car.
It was an entertaining time-waster.
But a little sad.
Did his sales script really have no room for this scenario?
I kept expecting him to tell me that auto insurance could be useful to people without a car, because it would cover you in case of an accident when you were driving a rental vehicle or someone else's car, so long as you had a valid driver's license.
Because I know that's a thing.
I was waiting for that, so I could find out how cheap that really could go.
But he didn't.
He never went there.
Maybe he was just having a bad day.
Hungover, or something.
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