Februarybabe wrote:Some really bug me, like the ones that make you take a quiz about 'how would you react to this situation?'.
One had a dumb question, like, how would you respond if you didn't know how to handle this customer?
1) Get a manager 2) Ask another coworker
and I pick a manager?
But that's wrong somehow.
I applied to work with a hotel since it was 4 blocks from my house. Some of the questions were like "Your customer's keycard does not work. He has asked for 3 new ones and is angry and frustrated. What do you do?
A. Go to his room and show him how to use it
B. Tell him to calm down
C. get a manager"
All three of those options seem patronizing?? but okay A I guess??