Server maintenance - all fixed now!

Joined: Apr 13th, '07, 19:29
Posts: 507
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Location: Kingdom of Knuffel

Hello people,

a happy new year to you all! I've been working on pinpointing the reason for our recent problems with server lags and all, since Firn and I returned from our holidays, and now I think I have the problem at it roots.

I've been suspecting load bursts to be the cause of it all, which unfortunately didn't explain everything. Even after I had the measures in place so that the server should theoretically take those peaks, it continued misbehaving in a different weird way, and after days spent on figuring out the exact reason for that, I found the misbehaving piece to be either the disc or the respective controller. Either way, I need our provider guys to fix the hardware issue, so currently I'm trying to schedule a time with them.

We will have a downtime of several hours definitively, though I can't tell when exactly yet, and I'll try to time it so that if affects as few of you as possible. Expect the downtime to happen tomorrow, January 4th, in the afternoon CET.

I know you're tired of this server mess and hopefully we'll rid ourselves of this problem for good. Thank you for your patience and understanding.

[UPDATE]

Sorry people, the provider guys actually had to replace the hard disc to fix the problem, which meant I had to install the whole server from scratch and put our data back, which took quite longer than I had expected.

Now all systems are back online, and the server is running as supposed to.
I'll have a look at all the issues you had during the time of the server problems tomorrow...

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:45

Kimbo

Joined: Nov 21st, '08, 20:28
Posts: 11540
Hugs: 33063

Thanks for the notice! c;

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:45

Meepy

Joined: May 17th, '08, 00:21
Posts: 4084
Hugs: 120889

Thank you for the heads up, and working hard on this. <3
The lag has been a bit frustrating lately, I'll admit. xD

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:53

Piblii

Joined: Sep 12th, '09, 08:21
Posts: 2483
Hugs: 64424

thanks for the update.
i hope that the hardware guys get everything resolved so that you can stop messing with it
i am sure it has been a big headache for you guys lately

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:53

Prince Tarble

Hugs: 0

Thank you very much for the heads up Starkad. Good luck on the maintenance work.

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:53

nebyn

Joined: Sep 19th, '10, 14:48
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Thank you for letting us know and thank you so much for all your hard work!

I really hope - both for the members of this site, but especially for you and Firn - that the site will be running smoothly and without any troubles in the near future, so again, thank you very much for all your work!

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:54

kabutoottonin

Joined: Jul 22nd, '10, 20:27
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Thanks for the hard work.
Hope it won't cause you too much trouble.

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:55

Suugar-Fiend

Joined: Jun 14th, '10, 20:18
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Thank you so much
and yes the lags have been a BIG inconvenience to me
since well i don't have a lot of time to begin with
Thx for the heads up, its really a appreciated
i hope the problem is eradicated
for good this time
Good Luck~

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 22:56

Fire

Joined: May 31st, '09, 14:54
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Thanks alot for the update, dearie!
I can not imagine how much of a headache this has been for you and Firn lately. I hope everything is solved quickly, for both our and your sakes!
We appreciate all of the work you have been doing to keep this site running smoothly!

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Post subject: Re: Server maintenance - downtime tomorrow?

Posted: Jan 3rd, '11, 23:03

AlkseeyaKC

Joined: Sep 12th, '08, 16:39
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Thanks for all your hard work! I wish you luck and hope that we get too the root of all these lag and its finally fixed for good!

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