Page 1 of 2

Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Nov 16th, '24, 11:03
by Rehgai
Sorry for the insane pun, hope you giggled.

I wanted a different hair for my avatar, and went to Cutting Crew. Clicked on a hair style. Nothing. Tried a different one. Nothing. Refreshed the page. Still no. Changed shops and was able to select the different items. Went back to CC. Still nothing. Went to next page. Still cannot change hair.

Heard of this issue before?

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Nov 16th, '24, 14:50
by Kirsch
I have the same Issue and posted about it earlier this year:

viewtopic.php?t=65476

Sadly, there was no solution back then because firn couldn't reproduce the error :(

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Nov 16th, '24, 22:16
by Hotarla
Have you tried just buying the wigs? I've bought just the wigs and it worked just fine.

perhaps you can clear your browser's cache? like all the cookies and search and stuff.

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Nov 20th, '24, 10:26
by Rehgai
Hotarla wrote: Nov 16th, '24, 22:16 Have you tried just buying the wigs? I've bought just the wigs and it worked just fine.

perhaps you can clear your browser's cache? like all the cookies and search and stuff.
I would if I could, but it is like I cannot click on the wigs themselves. I don't know much about codes, but it is like when the page loads up for me, it isn't registering the external links encoded within the image. It is like if you tried to click your profile right now. There isn't a code to progress to the next series (because there isn't a code designed for that.)

I have enough FP i would buy all of them for one hair color. But doesn't give me any shopping/purchasing options.

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Nov 20th, '24, 12:15
by Rehgai
Edit- I gotta assume it has something to do with Google Chrome.

I'm on my laptop and the same issue is popping up. Super odd.

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Nov 24th, '24, 21:51
by Akili Li
Rehgai wrote: Nov 20th, '24, 12:15 Edit- I gotta assume it has something to do with Google Chrome.

I'm on my laptop and the same issue is popping up. Super odd.
I can't help you with the actual issue, but if you tell me which wig you want in what color, I can buy it for you and we can do a trade to get it for you that way.

Bit of a clunky work-around, but that's all I can think of.

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Dec 2nd, '24, 03:21
by Hotarla
do you have a screenshot of it? XD;;
or maybe try a different browser? i dunno lol.

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Dec 2nd, '24, 08:38
by Kirsch
I can't speak on behalf of Rehgai but for me the problem existed across different devices (laptop and mobile phone) in different browser (chrome, Firefox, edge,)
And it only affects the cutting crew. I can try out hair at other shops
The thing is a little hard to screenshot because it's basically that nothing happens when I click on any hair in the cutting crew.
So the preview with the color options, price and the buy button etc does not even appear/load
Don't know if it's the same for Reghai but this is what's been like for me for a year now ^^°

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Dec 2nd, '24, 09:13
by Hotarla
How about a screen record? Some mobile devices do that? Lol

Re: Can't Cut(ting Crew) It! (Issue with Shops)

Posted: Dec 2nd, '24, 09:55
by Kirsch
Lol
The video would just show nothing happening XD
Also that's way too much work figuring out how to to do that and how to upload it so I can share it etc. ^^`
Would only consider if Firn Said it would be helpful. But other than that I'm used to having that issue now. I don't really change my hair much anyways ^^°