Unable to collect the lost item - Kingdom of Knuffel

I got the notification that there was a lost item in the vault.
However every time i try to collect it get the message:-
Error: Item can not be collected!

I have checked my wardrobe but nothing there and i got the notification about the lost item in the vault again.

Help please and thank you.

EDIT:- it took me multiple times (about 8-10) but it finally let me collect it.

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Post subject: Re: Unable to collect the lost item

Posted: Apr 16th, '23, 13:07

Fire

Joined: May 31st, '09, 14:54
Posts: 5457
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Mood: Radi radi! Happy Holi!
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I am having the same issue. So far, no luck in collecting it.

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Post subject: Re: Unable to collect the lost item

Posted: Apr 16th, '23, 21:47

Firn

Illustrator

Joined: Apr 14th, '07, 00:58
Posts: 5797
Hugs: 213890
Mood: [¬º-°]¬
Location: Utsusemi

Yeah, same here, though it worked for me after the 2nd try.

I hate it when things break on their own, we haven't changed anything about the lost items.
I'll let starkad know.

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Post subject: Re: Unable to collect the lost item

Posted: Apr 17th, '23, 13:21

Fire

Joined: May 31st, '09, 14:54
Posts: 5457
Hugs: 94641
Mood: Radi radi! Happy Holi!
Location: Wherever the wind takes me...

I tried about a dozen times yesterday, to no avail, but was successful on my first attempt to collect it today!

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✦✰★✧Market ✦✰★✧|||✦✰★✧Selling Forum ✦✰★✧|||✦✰★✧Help me plan my trip to Japan! ✦✰★✧

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Post subject: Re: Unable to collect the lost item

Posted: Jul 17th, '23, 04:06

Hotarla

Joined: Aug 28th, '11, 19:32
Posts: 21034
Hugs: 89858

JULY 16TH UPDATE:
New Lost Item: Unable to collect lost item.

Pleaseeee helppp.

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Selling Wild Knuffel, Dig and Event Items Here!

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Post subject: Re: Unable to collect the lost item

Posted: Jul 17th, '23, 23:44

Death Candy

Joined: Nov 1st, '14, 20:05
Posts: 11848
Hugs: 92674
Mood: Forever confused
Location: Lost

Me too

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I just realized that "take out" means food, dating, and murder. And if you were a female praying mantis you'd have all three.

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Post subject: Re: Unable to collect the lost item

Posted: Jul 18th, '23, 00:13

Rath Wolf

Joined: Oct 16th, '09, 01:31
Posts: 8278
Hugs: 30261

I'm getting the same error. the item is the dagenth wings (Bright Purple) if that helps not sure if the error is affecting other lost items

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Post subject: Re: Unable to collect the lost item

Posted: Jul 18th, '23, 02:34

Hotarla

Joined: Aug 28th, '11, 19:32
Posts: 21034
Hugs: 89858

EDIT JULY 17th

Error (for dagenth wings bright purple) looks like it has been fixed. :)

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Selling Wild Knuffel, Dig and Event Items Here!

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Post subject: Re: Unable to collect the lost item

Posted: Jul 18th, '23, 08:03

Anored

Joined: Jun 21st, '10, 13:32
Posts: 7896
Hugs: 45620

Me too...

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Post subject: Re: Unable to collect the lost item

Posted: Jul 18th, '23, 09:24

Shi

Joined: May 14th, '15, 08:43
Posts: 705
Hugs: 14925

It's been two days. I've been bombarded by popups all day telling me to collect an item on market page but an error keeps poping up when i collect the plum lost wing. The item doesn't go away either

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Looking for:
Slumber Party Night Gown (Silver), May Striped Shirt (Silver)

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