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Unable to access daycare

Posted: Apr 14th, '23, 07:08
by scrumpster-
I've definitely been able to use it before, but for some reason, the daycare is not working for me. I have a quick care coupon in my wardrobe, but the daycare menu displays my coupon count as zero. I am also unable to send any Knuffel into the daycare or use my coupon. Unsure how to proceed, would appreciate any help!

Re: Unable to access daycare

Posted: Apr 16th, '23, 21:51
by Firn
I just tried it and it works fine for me. Can you give us some more information, like what browser are you using?

Re: Unable to access daycare

Posted: Apr 18th, '23, 09:18
by odd-fox
the daycare also hasn't worked for me the past few weeks that i've come back and been a bit active. i've tried multiple times/days on both firefox and chrome and it looks the same on either but the drop down menu just doesn't display any knuffel to put into the daycare. it's just a thin blank drop down field.
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Re: Unable to access daycare

Posted: Apr 18th, '23, 11:13
by Firn
KiRAKiTSU_ wrote: Apr 18th, '23, 09:18 the daycare also hasn't worked for me the past few weeks that i've come back and been a bit active. i've tried multiple times/days on both firefox and chrome and it looks the same on either but the drop down menu just doesn't display any knuffel to put into the daycare. it's just a thin blank drop down field.
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Thanks for the info.
That's weird, it is working perfectly fine for me on Firefox.

I'll tell starkad to look into it, but it might take a while, because it's hard to fix prpblems we cannot reproduce.

Re: Unable to access daycare

Posted: May 16th, '23, 07:21
by Russaria
Day care is not working for me either. it displays no available Knuffs to enter. My browser Chrome and there's never been a problem, though I don't come often soi can't say when this problem started aside from maybe sometime around when the first person posted this thread and noticed.

Re: Unable to access daycare

Posted: May 16th, '23, 12:54
by BrantMathew
Wondered that as well. Doesn't work for me either. So Something went wrong some where. I checked it on both Chrome and Edge.

Re: Unable to access daycare

Posted: Jun 27th, '23, 13:02
by Taiki
Hello,
same issue for me, this actually prevails for some time already!
I can't send any of my Knuffels to daycare, the drop down menu does not display any Knuffel to put into the daycare.
It looks the same as in KiRAKiTSU_'s case...
Has this been resolved somehow, please? :)

Thanks!

Re: Unable to access daycare

Posted: Jul 7th, '23, 20:30
by Eaving
Just wanted to chime in and add that daycare is not working for me either. Same thing - dropdown menu isn't functioning.

Re: Unable to access daycare

Posted: Jul 9th, '23, 13:37
by starkad
I think I found the problem and fixed it. Please retry and tell me if any problem persists.

Re: Unable to access daycare

Posted: Jul 9th, '23, 22:54
by Eaving
Thanks starkad, it's working for me again now!