Kingdom of Knuffel

Hiiiiiii, so I was looking through my inventory earlier and I was looking for the Queen's Stained Glass Window (Aqua) to try on (which I should have received from the posting rewards) but realized that I never received it. I was wondering if this could be fixed please?

Thanksss~

I am sorry, I don't know what went wrong here.
You should have the window in your wardrobe now.

Thank you so much Firn! I have received the item!