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No FCs
Posted: Aug 14th, '18, 13:27
by Fran
I ordered $50 worth of Fairy Coins on the 12th but haven't received them.
Paypal says my payment went through.
Anytime I've paid for FCs they've shown up almost instantly,
so I'm concerned something isn't going as planned.
Re: No FCs
Posted: Aug 15th, '18, 09:01
by Firn
On our side PayPal says the payment did not went through yet. It's listed as "open transaction". I can send you the screenshot of you want (though it is all in German, so I am not sure how useful that would be to you).
The Fairy Coins get automatically transfered to your account as soon as the donation goes through.
Re: No FCs
Posted: Aug 15th, '18, 12:50
by Fran
Ahh .. that's frustrating.
It says on my end that it did go through, both on Paypal and my bank.
I sent a request to Paypal to refund me, since it seems like maybe this is on their end.
If they can do that, I'll try again.
Re: No FCs
Posted: Aug 17th, '18, 18:24
by Fran
Forgive the double post, but I was able to get my refund so I'd say this worked out!
I'll gladly try again to donate. Hopefully PayPal cooperates this time.
Thanks for helping me to figure out the issue, Firn!