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Candy Island Error Popup

Posted: Jul 1st, '17, 22:31
by Fire
Every once in awhile, when I first enter Candy Island to dig, I will receive this error:
Spoiler
General Error
SQL ERROR [ mysqli ]

Out of range value for column 'experience' at row 1 [1264]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.
Please notify the board administrator or webmaster: [email protected]
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Dig again OK


However, if you refresh the page, the error disappears and the page loads as normal.
I last noticed this error around 20:20 server time today. I am using Chrome Version 59.0.3071.91 (Official Build) (64-bit).

Just thought I should let you know, in case it is a symptom of a larger underlying issue.

Re: Candy Island Error Popup

Posted: Jul 1st, '17, 23:04
by Haze
I get it sometimes, others I don't get an error but the screen kind of freezes and I can't dig anymore till I refresh.

Don't have time stamps saved but been using chrome.

Re: Candy Island Error Popup

Posted: Jul 1st, '17, 23:17
by Bononn
i use FF and had this yesterday a few times..7 or 8 times out of 40 knuffel maybe.
But well,this wasnt a problem or anything,since reloading helps and didnt take long this time ^^'

But for me it is often shown once i load candy island ,not updating knuffel list^^

Re: Candy Island Error Popup

Posted: Jul 1st, '17, 23:33
by Lliikkiittaa
I use Chrome and this error appears sometimes.
I refresh the page and then continuing digging.

Re: Candy Island Error Popup

Posted: Jul 2nd, '17, 04:41
by Lady River
Also have had this issue. I use chrome on my main and ff on mule but mostly had this on main.

Re: Candy Island Error Popup

Posted: Jul 2nd, '17, 10:38
by Sunlight
I don't even refresh. I just change the sort option and it goes away after. But yes, I've had this error.

Re: Candy Island Error Popup

Posted: Jul 4th, '17, 22:55
by memoriam
I've had multiple errors on the Candy Island already.

I've had this one when I enter the Island and the website's BG disappears with the AJAX error (don't have the text copied, but that's what I can remember, I've been having this one for forever with different frequency), but I just click OK and start digging so the website's BG comes back and everything works fine. So this one seems harmless, though it's annoying after some time and it has become frequent lately.

The most recent thing though is that knuffels suddenly stop digging and no button works besides the OK button. No knuffel list refresh, nothing works before I refresh the whole page. When I do that, the digging window turns to "Unknown server error!" communicate, then I can start digging again. That is, until another knuffel suddenly stops digging.
It can also happen that the page stops responding like that in between knuffels. It happened to me once, that I finished digging with one kuffel, then I changed to another one and the "Dig here" button just didn't work until I refreshed the whole page.

I work on FireFox, but I happen to work on Chrome from time to time. Both have the issue.

Re: Candy Island Error Popup

Posted: Jul 7th, '17, 15:37
by memoriam
Okay, went digging first on my mule (used Chrome) and then on my main account (use Firefox) and as soon as I entered the Candy Island the error in Fire's spoiler showed up. On both accounts.
Also, while on my account I refreshed the knuffel status and the error occured again. After clicking OK, then refreshing the status again and picking another knuff to dig with, works perfectly fine. I remember there was a time when I've been having this error pop up in my face on every knuffel status refresh.

The error when a knuff suddenly stops digging and nothing can be done besides refresh haven't been occuring lately (for a few days), or at least I didn't notice it.

Just a short update. I don't know if it's useful...

Re: Candy Island Error Popup

Posted: Aug 15th, '17, 16:25
by memoriam
Bumping the topic, because I think it belongs here:

I picked a knuffel to dig with, but when I clicked on the "dig" button, nothing was happening. Then suddenly this error popped out:
ERROR!
AJAX error!

504 Gateway Time-out
cloudflare-nginx

I only had to refresh the knuffel status and pick the same knuffel for the digging to work, so it's nothing big I guess.

The error with stopping in the middle of digging doesn't occur anymore or occurs very rarely.